The MPLS VPN solution allows for traffic to be differentiated according to class-of-service parameters over the backbone. The classes of service are referred to as Multimedia, Platinum, Gold and Silver, and each comes with a set of service level agreements based on latency, availability, packet loss and jitter.

The MPLS solution ensures that business-critical traffic is unaffected by other traffic types and simultaneously maintains cost-efficiency by allowing customers to utilise lower, less expensive classes-of-service where appropriate.